![]() ![]() The IAG manages the E-ZPass system for multiple toll agencies across 17 states and can help you with any E-ZPass-related issues you may encounter while traveling outside of Virginia.Į-ZPass Virginia is an electronic toll collection system that allows drivers to pay tolls automatically as they pass through toll plazas on Virginia’s highways, bridges, and tunnels. If you need assistance while traveling out of state, you can contact the E-ZPass Interagency Group (IAG) Customer Service Center at 1-88. The customer service representatives can assist you with a wide range of inquiries related to your E-ZPass account, such as updating your personal information, adding or removing vehicles, checking your account balance and transaction history, disputing toll charges, and more. You can also access your account information online at the official website of the Virginia Department of Transportation (VDOT). Here are the contact details:Įmail: E-ZPass Customer Service Center is open Monday through Friday from 7:00 AM to 7:00 PM and on Saturdays from 8:00 AM to 12:00 PM. If you have any questions or issues with your E-ZPass account in Virginia, you can contact the E-ZPass Customer Service Center by phone or email. Simply affix the transponder to the windshield of your vehicle as directed and enjoy the convenience of automatic toll payments. Once you have an E-ZPass account and transponder, you can use it on any tolled road, bridge, or tunnel in Virginia or the 17 other states that accept E-ZPass. You can link your E-ZPass account to a credit card, debit card, or bank account to automatically replenish your balance when it runs low. Additionally, you will need to maintain a sufficient balance in your account to cover tolls and other fees. ![]() When you sign up for an E-ZPass account in Virginia, you will need to pay a one-time fee for the transponder, which varies depending on the type of transponder you choose. You can find a list of locations on the VDOT website. In-person: You can also visit one of the many E-ZPass Customer Service Centers or retail locations in Virginia to obtain a transponder and set up an account in person. The customer service representative will guide you through the process and answer any questions you may have. Phone: You can call the Virginia E-ZPass Customer Service Center at 1-87 and set up an account over the phone. You will need to provide some personal information, such as your name, address, and vehicle information, and choose a payment method. Online: You can visit the official website of the Virginia Department of Transportation (VDOT) and register for an E-ZPass account online. There are several ways to obtain an E-ZPass in Virginia: Drivers can also use E-ZPass on some bridges and tunnels outside of the northeastern United States, including the Golden Gate Bridge in California and the Chesapeake Bay Bridge Tunnel in Virginia.Į-ZPass has revolutionized toll collection in the northeastern United States, making travel faster, safer, and more convenient for millions of drivers every day. Some states offer portable transponders that can be used in multiple vehicles, while others require a specific transponder to be permanently affixed to the windshield of each vehicle.Į-ZPass also offers a number of additional features and services, such as online account management, automatic balance replenishment, and discounts for frequent travelers or drivers who use specific toll roads regularly. There are several types of E-ZPass transponders available, including ones for cars, trucks, and motorcycles. Additionally, since toll transactions are processed electronically, there is no need for drivers to stop and pay tolls, which reduces congestion and improves safety. In some cases, tolls can be up to 50% lower for E-ZPass users compared to cash customers. ![]() If a driver does not have an E-ZPass transponder, cameras take a picture of the license plate and the toll is charged to the registered owner of the vehicle.Į-ZPass offers many benefits to drivers, including reduced travel times, improved traffic flow, and lower toll rates. When a driver approaches a toll plaza, sensors in the roadway detect the presence of an E-ZPass transponder and automatically deduct the toll from the driver’s account. Drivers can choose to link a credit card to their account to automatically replenish their balance when it runs low, or they can pay by check or cash at designated locations. To use E-ZPass, drivers must first set up an account with their state’s toll authority or the E-ZPass Interagency Group (IAG), which manages the system for 38 toll agencies in 17 states. ![]()
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